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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 200 jobs
Senior Credit Risk Quant – Wholesale / Retail Credit Risk - - Leading Investment Bank - New York, NY & Boston, MA GQR Global Markets Up to 135,000 – 170,000 USD (DOE) + very... New York, NY, 10001 24 May 12

This leading Investment Bank is expanding heavily and expanding its Wholesale and Retail Credit Risk team by a...

Sr. Project Manager Treliant Risk Advisors Competitive Washington, DC, 20037 22 May 12

Immediate opening for a Senior Project Manager with the ability to lead firm's Project Management Office and e...

Assistant Controller - Broker Dealer The Bachrach Group, Ltd commensurate w/ experience Manhattan, NY, 10022 22 May 12

Our client is highly reputable top tier International Investment Bank currently seeking an Assistant Controlle...

Manager, Funds Transfer Federal Home Loan Bank of New York Based on experience Jersey City, NJ, 07302 21 May 12

Manages the daily operation of the funds transfer department and staff

Retail Innovations Planning Manager- Columbus or Chicago JPMorgan Competitve Chicago, IL, 60601 17 May 12

Please see the job description

Treasury Management Product Manager - Remote Deposit BBVA Commensurate of experience Birmingham, AL 17 May 12

This position is based in Birmingham, AL and is responsible for the development and implementation of strategi...

LOAN SERVICE REPRESENTATIVE CU Direct Corporation Competitive Ontario, CA 11 May 12

We are currently seeking a Loan Service Representative for our corporate office in Ontario, CA. Reporting dir...

Telemarketing Pro, Ex-Stockbroker Preferred Not Disclosed 30 - $60 per hour, plus bonus. Opportuni... New York City, NY 03 May 12

We are considered by many of our peers to be the leading executive search firm in the world for the placement ...

Product Manager (Corporate Card)-- VP (Based in London) J.P.Morgan Competitve UK-London 24 May 12

Please see the job description

Senior Manager - Business Banking Reed Banking Competitive Tax Free Salary UAE-Dubai 24 May 12

Our client, a leading regional bank, is looking to bring on high calibre individuals to collaborate with the b...

Unit Operational Risk Manager Standard Chartered Bank NA China-Shanghai 24 May 12

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Investment Advisor Standard Chartered Bank NA China-Shanghai 24 May 12

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VP, Remote Banking Standard Chartered Bank NA China-Shanghai 24 May 12

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Senior Manager, Process Development Unit Standard Chartered Bank NA China-Shanghai 24 May 12

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Associate/Manager, Financial Risk Management, Risk Consulting KPMG in Russia Competitive Russia-Moscow 24 May 12

Risk & Compliance at KPMG in Moscow is a dynamically growing practice that provides advisory services to compa...

Credit risk controller for Top International Retail bank \\ Austria Carlton RK excellent Austria 24 May 12

My client is a Top International Retail bank based in Austria who is currently searching for an experienced cr...

INTERMEDIARY SALES - SENIOR MANAGER / MANAGER Recruitment Intelligence Consultants Limited Competitive package Hong Kong SAR 24 May 12

A leading asset management firm is looking for a high caliber candidate to join as Intermediary Sales - Senior...

Vice President, E-banking Ambition Hong Kong attractive Hong Kong SAR 24 May 12

Vice President, E-banking

Head of Marketing and Segments Citi AUD Australia-Sydney 24 May 12

Senior level role managing 10 staff, you will be responsible for driving the business strategy and portfolio g...

Group Operational Risk and Compliance Mgr - Leading bank $120k+super Randstad $120K+s +b Australia-Sydney 24 May 12

Great opportunity within a Leading Bank to take an enterprise risk role with a APS115 and Basel II focus

Compliance Manager The Emerald Group Salary dependant upon experience Japan-Tokyo 24 May 12

Our client is a leading financial services organisation (Bank) with offices globally. The current requirement ...

CIFM Asset Management HK - Sales Manager JPMorgan Chase not disclosed Hong Kong SAR 23 May 12

See job description below

SAS Analyst Huxley Associates £350 - £450 per day + Negotiable UK-South West 23 May 12

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Regional Manager - Retail Banking Nelson Scott Ltd Base up to £70K with 6 figure OTE UK-London 23 May 12

International bank requires a number of experienced Regional Managers to help develop and oversee their retail...

Operational Risk Manager - Banking Book / Retail Bank Millar Associates Package to £100K total UK-South East 23 May 12

This new specialist savings/lending mortgage bank, has no legacy from the financial crisis, is free of toxic ...

Team Leader Commercial Banking (CASA and non-borrowing products) Monroe Consulting Group (Licence No. 11C5323) 5000-8000 Singapore 23 May 12

Due to their continuous growth, our client is seeking an experienced team manager to manage the team of relati...

Senior Relationship Managers Emerging Corporate (CASA + treasury and investments) Monroe Consulting Group (Licence No. 11C5323) Basic plus bonus Singapore 23 May 12

A leading foreign bank, with consistent growth track record in Singapore, is looking for experienced business...

Relationship Managers Onshore Priority - Foreign Banks Monroe Consulting Group (Licence No. 11C5323) $5000-8000 basic per month plus quarterl... Singapore 23 May 12

A leading foreign bank - widest and most sophisticated range of products to offer - manage the existing portfo...

Business Analyst- Basel III Hamlyn Williams £400- 500 per day- 3-6 Month Contract UK-London 23 May 12

This is an exciting contract opportunity to work for a global banking organisation as a Business Analyst on th...

Mortgage Lenders - East/South East Melbourne Marshall Mcadam Salary + Commission Australia-Melbourne 23 May 12

This is the time to join this leading Bank, in this current market this Bank is standing apart from the compet...

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