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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 279 jobs
Loan Trade Closer, AVP-VP, Syndicated Finance Mizuho Corporate Bank Ltd Commensurate with experience New York City, NY 19 Jun 13

AVP/VP will be responsible for processing and closing secondary loan transactions for Syndicated Finance. This...

Branch Operations Support Analyst I - Columbus, Ohio J.P.Morgan. Competitive Columbus, OH 18 Jun 13

See job description for details

Inbound Sales Specialist (safe) Wells Fargo $30,000-32,000 plus incentive Sioux Falls, SD 18 Jun 13

An Inbound Sales Specialist will engage every customer by phone with information and suggestions for new finan...

Director - Banking & Mortgage Compliance Specialist The Forum Group Base salary, bonus and excellent benefit... Wilmington, DE 17 Jun 13

Our client a rapidly expanding ultra high net worth wealth management firm is expanding their Compliance prese...

Phone Banker 1 Wells Fargo 12.38-13.46 per hour plus quarterly paid... Garden City, ID 14 Jun 13

S to learn more about the Phone Banker position. We offer a competitive salary, set schedules and extensive tr...

Underwriter/Credit Analyst Michael Page International - US Competitive New York City, NY 13 Jun 13

Prominent community bank seeking underwriter/credit analyst to join their team.

Personal Banker (safe) 1 - San Clemente, San Juan Capistrano, Laguna Niguel, Laguna Hills Wells Fargo $35,000.00 / annual Laguna Niguel, CA 10 Jun 13

ACTION REQUIRED: To apply for this position, you must update your contact information (email and phone number)...

Personal Banker (safe) 1 - Newport Beach, Costa Mesa, Corona Del Mar, Irvine Wells Fargo 35000.00 Costa Mesa, CA 03 Jun 13

Please Note: To apply for this position, you must update your contact information (email and phone number) and...

Service Consultant, Berri, - 11.5 hours per week ANZ Competitive Australia-Adelaide 20 Jun 13

See job description for details

Service Consultant, Waikerie - 4 hours per week ANZ Competitive Australia-Adelaide 20 Jun 13

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Analyst ANZ Competitive Hong Kong SAR 20 Jun 13

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Digital Operations Manager Western Union Business Solutions Base + Super + Bonus Australia-Sydney 20 Jun 13

Western Union, a Global Fortune 500 Company, is seeking an experienced Digital Operations Manager in Sydney.

Team Leader, Client On-Boarding & Accreditation Western Union Base + Bonus Singapore 20 Jun 13

Western Union Business Solutions, a Global Fortune 500 Company, is seeking an experienced Team Leader within C...

Vice President – Sales Force Management & Centre Operations (Hire Purchase) CIMB Bank Berhad No salary info available Malaysia 20 Jun 13

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Asst. Vice President – Debt Recovery (Hire Purchase) CIMB Bank Berhad No salary info available Malaysia 20 Jun 13

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Vice President - Sales Management (Hire Purchase) CIMB Bank Berhad No salary info available Malaysia 20 Jun 13

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Vice President - Product Manager, Deposit & Debit Card CIMB Bank Berhad - Malaysia 20 Jun 13

Develop and execute product marketing campaigns in regard to deposit range of products for the attainment of ...

VP/AVP, Commercial Banking, Cash Management Product Management Target Partners Executive Search (EA no. 09C4648) competitive Singapore 20 Jun 13

Leading Commercial Bank; Cash Management product strategies, product planning and execution;

ASSISTANT MANAGER/MANAGER - BUSINESS ANALYTICS - MIS Hays Negotiable Hong Kong SAR 20 Jun 13

EXPERIENCED IN UNSECURED LENDING

Payments - Operations Associate ipagoo Base Salary plus Bonus UK-London 19 Jun 13

An opportunity has arisen for a dynamic and eager payments operations associate to join an innovative European...

Service Consultant, Queanbeyan - 33.5 hours per week ANZ Competitive Australia-Sydney 19 Jun 13

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Casual Personal Banker, Yarra District VIC ANZ Competitive Australia-Melbourne 19 Jun 13

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Senior Personal Banker, Karratha ANZ Competitive Australia-Perth 19 Jun 13

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Enterprise Risk Manager Eames Consulting - Actuarial Non-Life 65k UK-London 19 Jun 13

My client, an Insurance firm, with a London market operation of excellent repute is looking for a Risk Manager...

Top Canadian Bank Seeks Director of International Retail Modelling Selby Jennings Highly Competitive Canada-ON-Toronto 19 Jun 13

We are currently working with a top Canadian and globally renowned bank and they are seeking a Senior Level Di...

Financial Crime Senior Manager / VP Real Staffing GBP75000 - GBP95000 per annum + Excellen... UK-London 19 Jun 13

Experienced Financial Crime Manager Required for a leading Retail Banking institution based in the City.

Managing Principal Consultant (Financial Services/ Banking) Anson McCade £80,000 – £120,000 p/a + great bonus and... UK-London 19 Jun 13

Managing Principal Consultant (Financial Services/ Banking) is needed for successful and well regarded Financi...

Assistant Vice President, Alternate Channel DBS Bank (Hong Kong) Limited Competitive Hong Kong SAR 19 Jun 13

DBS. Living, Breathing Asia.

AVP/VP - Brand Management Kerry Consulting Pte Ltd (Licence No. 03C4828) Competitive base + strong bonus upside Singapore 19 Jun 13

A leading consumer bank is expanding its Brand Management team. We are looking for AVP – VP level candidates w...

Senior Priority Banking Relationship Managers Onshore (Portfolio provided) Empiric Basic plus incentive Singapore 19 Jun 13

Empiric has teamed up with leading banks to help them grow their onshore priority banking teams. High end basi...

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