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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 276 jobs
Payments - Operations Associate ipagoo Base Salary plus Bonus UK-London 19 Jun 13

An opportunity has arisen for a dynamic and eager payments operations associate to join an innovative European...

Service Consultant, Queanbeyan - 33.5 hours per week ANZ Competitive Australia-Sydney 19 Jun 13

See job description for details

Casual Personal Banker, Yarra District VIC ANZ Competitive Australia-Melbourne 19 Jun 13

See job description for details

Senior Personal Banker, Karratha ANZ Competitive Australia-Perth 19 Jun 13

See job description for details

Loan Trade Closer, AVP-VP, Syndicated Finance Mizuho Corporate Bank Ltd Commensurate with experience New York City, NY 19 Jun 13

AVP/VP will be responsible for processing and closing secondary loan transactions for Syndicated Finance. This...

Enterprise Risk Manager Eames Consulting - Actuarial Non-Life 65k UK-London 19 Jun 13

My client, an Insurance firm, with a London market operation of excellent repute is looking for a Risk Manager...

Top Canadian Bank Seeks Director of International Retail Modelling Selby Jennings Highly Competitive Canada-ON-Toronto 19 Jun 13

We are currently working with a top Canadian and globally renowned bank and they are seeking a Senior Level Di...

Financial Crime Senior Manager / VP Real Staffing GBP75000 - GBP95000 per annum + Excellen... UK-London 19 Jun 13

Experienced Financial Crime Manager Required for a leading Retail Banking institution based in the City.

Managing Principal Consultant (Financial Services/ Banking) Anson McCade £80,000 – £120,000 p/a + great bonus and... UK-London 19 Jun 13

Managing Principal Consultant (Financial Services/ Banking) is needed for successful and well regarded Financi...

Assistant Vice President, Alternate Channel DBS Bank (Hong Kong) Limited Competitive Hong Kong SAR 19 Jun 13

DBS. Living, Breathing Asia.

AVP/VP - Brand Management Kerry Consulting Pte Ltd (Licence No. 03C4828) Competitive base + strong bonus upside Singapore 19 Jun 13

A leading consumer bank is expanding its Brand Management team. We are looking for AVP – VP level candidates w...

Senior Priority Banking Relationship Managers Onshore (Portfolio provided) Empiric Basic plus incentive Singapore 19 Jun 13

Empiric has teamed up with leading banks to help them grow their onshore priority banking teams. High end basi...

Acquisition Relationship Managers - NRI offshore Empiric Basic plus incentive Singapore 19 Jun 13

Empiric has teamed up with leading banks to help them grow their onshore and offshore priority banking teams f...

Team Managers and Relationship Managers SME banking Empiric Basic plus bonus Singapore 19 Jun 13

A leading foreign bank is seeking experienced Team Managers and Relationship Managers to cater to its SME cli...

Credit Analyst - fluent French FK International Financial Recruitment Competitive Ireland-Dublin 19 Jun 13

An excellent opportunity for a credit analyst to join a leading financial services company.

Head of Business Department China Minsheng Banking Corporation Limited competitive China-Beijing 19 Jun 13

Excellent opportunity to join China Minsheng Banking ( Beijing) as Head of Business Department with mini 8 yea...

Head of sub-branch China Minsheng Banking Corporation Limited competitive China-Beijing 19 Jun 13

Excellent opportunity to join China Minsheng Banking as Head of sub-branch (available for multiple sub-branche...

Head of Industry Financial Department China Minsheng Banking Corporation Limited competitive China-Shanghai 19 Jun 13

China Minsheng Banking is looking for talents for Head of Industry Financial Department with mini 8 years fina...

Project Manager of Investment Banking China Minsheng Banking Corporation Limited competitive China-Beijing 19 Jun 13

China Minsheng Banking is looking for talents for Project Manager of Investment Banking with mini 6 years fin...

Senior Account Manager for Corporate Business China Minsheng Banking Corporation Limited competitive China-Beijing 19 Jun 13

China Minsheng Banking is looking for talents for Senior Account Manager for Corporate Business (available for...

Senior Manager of Retail Business China Minsheng Banking Corporation Limited competitive China-Beijing 19 Jun 13

China Minsheng Banking is looking for Senior Manager of Retail Business with mini 6 years financial industry e...

Research and Planning of Retail Business China Minsheng Banking Corporation Limited competitive China-Beijing 19 Jun 13

China Minsheng Banking (Beijing) is looking for Research and Planning of Retail Business with mini 6 years fin...

Marketing Planner China Minsheng Banking Corporation Limited competitive China-Guangzhou 19 Jun 13

China Minsheng Bank is looking for Marketing Planner with 2 years above banking experience and more than 1 yea...

Investment Consultant of Private Banking China Minsheng Banking Corporation Limited competitive China-Shanghai 19 Jun 13

China Minsheng Banking is looking for Investment Consultant of Private Banking with mini 6 years financial in...

Product Manager of Private Bank China Minsheng Banking Corporation Limited competitive China-Shanghai 19 Jun 13

China Minsheng Banking is looking for Product Manager of Private Bank with mini 6 years financial industry exp...

Senior PMO - Banking - London - £700pd Orgtel GBP700 per day UK-London 19 Jun 13

A top tier banking client requires a Senior PMO to work in their London Office, on a 12 month rolling contract...

Process Improvement Consultant Morpheus £70,000 - £100,000 UK-London 19 Jun 13

My global banking client is growing a greenfield change function which will take a key role in delivering proc...

Finance Data Architect Morpheus Up to £70,000 plus bonus benefits UK-London 19 Jun 13

My client is a market leading Bank, they are investing millions of pounds in 2013 & beyond in robust & substan...

Banking Six Sigma Black Belt Morpheus £60,000 - £95,000 plus bonus + benefits UK-London 19 Jun 13

My global banking client is seeking a Six Sigma Black Belt to take the lead in delivering process re-engineeri...

Senior Client Associate - Private Banking (Eastern European/Russian Markets) Skillsforce Competitive Singapore 19 Jun 13

Candidates who have at least 3 years' experience as a MA in the PB environment and should fulfill all requirem...

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