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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 84 jobs
Unit Operational Risk Manager Standard Chartered Bank NA China-Shanghai 24 May 12

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Investment Advisor Standard Chartered Bank NA China-Shanghai 24 May 12

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VP, Remote Banking Standard Chartered Bank NA China-Shanghai 24 May 12

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Senior Manager, Process Development Unit Standard Chartered Bank NA China-Shanghai 24 May 12

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INTERMEDIARY SALES - SENIOR MANAGER / MANAGER Recruitment Intelligence Consultants Limited Competitive package Hong Kong SAR 24 May 12

A leading asset management firm is looking for a high caliber candidate to join as Intermediary Sales - Senior...

Vice President, E-banking Ambition Hong Kong attractive Hong Kong SAR 24 May 12

Vice President, E-banking

Head of Marketing and Segments Citi AUD Australia-Sydney 24 May 12

Senior level role managing 10 staff, you will be responsible for driving the business strategy and portfolio g...

Group Operational Risk and Compliance Mgr - Leading bank $120k+super Randstad $120K+s +b Australia-Sydney 24 May 12

Great opportunity within a Leading Bank to take an enterprise risk role with a APS115 and Basel II focus

Compliance Manager The Emerald Group Salary dependant upon experience Japan-Tokyo 24 May 12

Our client is a leading financial services organisation (Bank) with offices globally. The current requirement ...

CIFM Asset Management HK - Sales Manager JPMorgan Chase not disclosed Hong Kong SAR 23 May 12

See job description below

Team Leader Commercial Banking (CASA and non-borrowing products) Monroe Consulting Group (Licence No. 11C5323) 5000-8000 Singapore 23 May 12

Due to their continuous growth, our client is seeking an experienced team manager to manage the team of relati...

Senior Relationship Managers Emerging Corporate (CASA + treasury and investments) Monroe Consulting Group (Licence No. 11C5323) Basic plus bonus Singapore 23 May 12

A leading foreign bank, with consistent growth track record in Singapore, is looking for experienced business...

Relationship Managers Onshore Priority - Foreign Banks Monroe Consulting Group (Licence No. 11C5323) $5000-8000 basic per month plus quarterl... Singapore 23 May 12

A leading foreign bank - widest and most sophisticated range of products to offer - manage the existing portfo...

Mortgage Lenders - East/South East Melbourne Marshall Mcadam Salary + Commission Australia-Melbourne 23 May 12

This is the time to join this leading Bank, in this current market this Bank is standing apart from the compet...

AML Compliance Officer – PART TIME (International Law Firm) ALS International Market Rate Hong Kong SAR 23 May 12

Reputable International Law Firm . Opportunity to Work Independently . Excellent Work Flexibility

Regional Head of Cash Operations The Royal Bank of Scotland PLC Competitive Singapore 23 May 12

RBS has a significant presence in all the main financial centres in the Asia Pacific region (Singapore, Hong K...

Business Development Team Head - Funding Solutions Page Personnel Salary negotiable depending on experienc... Hong Kong SAR 23 May 12

A regional business funding company is now looking for experienced Business Development Team Head to manage th...

Head of Sales and Distribution Consumer Banking Group China Global Associates Competitive China-Shanghai 23 May 12

One of our major clients, a locally incorporated foreign bank, is looking for high calibre candidate to take u...

Senior Vice President, CB Operations, Technology & Operations DBS Bank - Singapore 23 May 12

The Technology and Operations team designs, develops and maintains computer application systems to support ban...

Private bankers covering Malaysia - Singapore based. Gibson Tullberg (Licence no. J236601Z) Attractive Singapore 23 May 12

Our Client is a reputable international bank with a growing private banking offering, now looking to strengthe...

Investment Counsellor, Leading Retail Bank in Hong Kong Randstad Hong Kong HK$50-65k Hong Kong SAR 23 May 12

Lead and execute investment sales initiatives, coach and support frontline sales and services staff and ac...

Senior Manager Product Oceans Group Competitive Australia-Sydney 23 May 12

We are seeking a seasoned Product Executive to join a dynamic business and drive growth of a cards portfolio.

Technical Lead, Online Banking systems ConnectedGroup Pte Ltd (Licence No. 09C4979) SGD 70-100K Singapore 22 May 12

We are currently looking for a Technical Lead - AVP Level for one of the banks in Singapore for their Online B...

Investment Counselor - Retail Banking Page Personnel Salary negotiable depending on experienc... Hong Kong SAR 22 May 12

Renowned international bank seeks high caliber Banking professionals to join their sales management team.

Investment Specialist - Asset Management Firm Page Personnel Salary negotiable depending on experienc... Hong Kong SAR 22 May 12

A global Asset Management firm is looking for experienced for investment specialist to serve individual invest...

Citigold Associate Citibank Competitive Singapore 22 May 12

CitiGold Associate must be able to communicate and present effective ideas, concepts, and explain products and...

Personal Banker Citibank Competitive Singapore 22 May 12

The Personal Banker will deepen banking relationships with existing Citibanking customers through providing ad...

Citigold Relationship Manager Citibank Competitive Singapore 22 May 12

The CitiGold Relationship Manager has access to the best training and proprietary sales tools to deliver Wealt...

Head of Legal and Compliance Empiric Solutions Dependant on Experience Indonesia 22 May 12

Head of Legal and Compliance for Retail/Wealth Management within a large, global firm.

Senior Marketing Manager, Investment Funds Talent2 Hong Kong Attractive Remuneration Hong Kong SAR 22 May 12

>Leading Global Financial Institution >Product Marketing & Communications Focus >Hong Kong Focus

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