In this section, you'll find all of our retail banking jobs.
Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.
While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.
Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.
Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.
Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.
Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.
There are also many other careers in retail banking outside the more traditional jobs outlined above.
Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."
You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.
Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.
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|Retail Customer Service Director||Industrial Securities competitive||China-Shanghai||24 May 13|
Retail Customer Service Director with 5+ years experience in financial institution retail customer service sys...
|MNC Relationship Manager||Michael Page Attractive Salary||China-Shanghai||24 May 13|
It is a good opportunity to join in a great platform developing your self and get reward for high performance
|Head of Business Department||China Minsheng Banking Corporation Limited competitive||China-Beijing||21 May 13|
Excellent opportunity to join China Minsheng Banking ( Beijing) as Head of Business Department with mini 8 yea...
|Head of sub-branch||China Minsheng Banking Corporation Limited competitive||China-Beijing||21 May 13|
Excellent opportunity to join China Minsheng Banking as Head of sub-branch (available for multiple sub-branche...
|Head of Industry Financial Department||China Minsheng Banking Corporation Limited competitive||China-Shanghai||21 May 13|
China Minsheng Banking is looking for talents for Head of Industry Financial Department with mini 8 years fina...
|Project Manager of Investment Banking||China Minsheng Banking Corporation Limited competitive||China-Beijing||21 May 13|
China Minsheng Banking is looking for talents for Project Manager of Investment Banking with mini 6 years fin...
|Senior Account Manager for Corporate Business||China Minsheng Banking Corporation Limited competitive||China-Beijing||21 May 13|
China Minsheng Banking is looking for talents for Senior Account Manager for Corporate Business (available for...
|Senior Manager of Retail Business||China Minsheng Banking Corporation Limited competitive||China-Beijing||21 May 13|
China Minsheng Banking is looking for Senior Manager of Retail Business with mini 6 years financial industry e...
|Research and Planning of Retail Business||China Minsheng Banking Corporation Limited competitive||China-Beijing||21 May 13|
China Minsheng Banking (Beijing) is looking for Research and Planning of Retail Business with mini 6 years fin...
|Marketing Planner||China Minsheng Banking Corporation Limited competitive||China-Guangzhou||21 May 13|
China Minsheng Bank is looking for Marketing Planner with 2 years above banking experience and more than 1 yea...
|Investment Consultant of Private Banking||China Minsheng Banking Corporation Limited competitive||China-Shanghai||21 May 13|
China Minsheng Banking is looking for Investment Consultant of Private Banking with mini 6 years financial in...
|Product Manager of Private Bank||China Minsheng Banking Corporation Limited competitive||China-Shanghai||21 May 13|
China Minsheng Banking is looking for Product Manager of Private Bank with mini 6 years financial industry exp...
|Director, Operational Risk||H Y Partners Attractive compensation structure||China-Shanghai||20 May 13|
Promising career advancement platform; Attractive remuneration;
|VP Treasury Operation||H Y Partners Attractive compensation structure||China-Shanghai||16 May 13|
Promising career advancement platform; Attractive remuneration;
|Head of SME Business||Robert Walters China Very attractive package & bonus scheme||China-Shanghai||10 May 13|
Our client is a famous global leading bank with sizeable operations in China and Asia Pacific. They are commit...
|Associate – Business Management (Retail / Consumer Banking)||Santander Consulting (Beijing) Co. Ltd Negotiable||China-Beijing||08 May 13|
Santander Group is the largest financial institution in Spain and Latin America and the largest Bank in Euro-z...