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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-19 of 19 jobs
INTERMEDIARY SALES - SENIOR MANAGER / MANAGER Recruitment Intelligence Consultants Limited Competitive package Hong Kong SAR 24 May 12

A leading asset management firm is looking for a high caliber candidate to join as Intermediary Sales - Senior...

Vice President, E-banking Ambition Hong Kong attractive Hong Kong SAR 24 May 12

Vice President, E-banking

CIFM Asset Management HK - Sales Manager JPMorgan Chase not disclosed Hong Kong SAR 23 May 12

See job description below

AML Compliance Officer – PART TIME (International Law Firm) ALS International Market Rate Hong Kong SAR 23 May 12

Reputable International Law Firm . Opportunity to Work Independently . Excellent Work Flexibility

Business Development Team Head - Funding Solutions Page Personnel Salary negotiable depending on experienc... Hong Kong SAR 23 May 12

A regional business funding company is now looking for experienced Business Development Team Head to manage th...

Investment Counsellor, Leading Retail Bank in Hong Kong Randstad Hong Kong HK$50-65k Hong Kong SAR 23 May 12

Lead and execute investment sales initiatives, coach and support frontline sales and services staff and ac...

Investment Counselor - Retail Banking Page Personnel Salary negotiable depending on experienc... Hong Kong SAR 22 May 12

Renowned international bank seeks high caliber Banking professionals to join their sales management team.

Investment Specialist - Asset Management Firm Page Personnel Salary negotiable depending on experienc... Hong Kong SAR 22 May 12

A global Asset Management firm is looking for experienced for investment specialist to serve individual invest...

Senior Marketing Manager, Investment Funds Talent2 Hong Kong Attractive Remuneration Hong Kong SAR 22 May 12

>Leading Global Financial Institution >Product Marketing & Communications Focus >Hong Kong Focus

Regional Head of AML Policy, Corporate & Investment Bank Profile Search & Selection Attractive Cash Bonus Hong Kong SAR 22 May 12

Our client is a leading corporate, retail and investment bank that has established a comprehensive global comp...

Head of Real Estate Management PSD Group Very attractive Hong Kong SAR 22 May 12

Leading Lighting Manufacturer; Candidate must have experience of manufacturing facility management ; Excellent...

Business Analyst, Operations AXA China Region Insurance Co Ltd Attractive remuneration Hong Kong SAR 21 May 12

The role will be responsible to consolidate, generate and maintain the reports and track KPIs (monthly reporti...

Head of Marketing, Credit Card and Unsecured Loan Kelly Services Hong Kong Negotiable Hong Kong SAR 21 May 12

Our client, a reputable Chinese bank, is seeking Head of Marketing for their Credit Card and Unsecured Loan bu...

Regional HSBC Account Director, Enterprise Applications Chandler Macleod Excellent Package & Benefits Hong Kong SAR 18 May 12

A leading vendor of Enterprise Applications is seeking to hire an experienced APAC HSBC Account Director to jo...

Associate Director, Transaction Banking Product Management & Development ANZ not disclosed Hong Kong SAR 17 May 12

This is an exciting opportunity which provides the successful candidate with great expsoure to both Deposit Bu...

Team Manager, Credit Approval, Medium Enterprises Standard Chartered Bank NA Hong Kong SAR 16 May 12

Lead a team of experienced credit approvers and underwrite credit applications from the Medium Exterprises seg...

Head of consumer banking - account services Morgan McKinley NA Hong Kong SAR 07 May 12

To lead a team of professionals within the account opening area on the consumer banking space. You will be req...

Application Support Specialist Robert Walters Hong Kong Competitive Hong Kong SAR 13 Apr 12

This is one of America's largest financial institutions with 280,000 team members, #2 in banking deposits and ...

Retail Recruiter - Top Tier Global Retail Bank Profile Search & Selection benefits Hong Kong SAR 04 Apr 12

Our client is a top tier global retail bank with an expanding business in the region and ambitious growth plan...

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