In this section, you'll find all of our retail banking jobs.
Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.
While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.
Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.
Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.
Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.
Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.
There are also many other careers in retail banking outside the more traditional jobs outlined above.
Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."
You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.
Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.
Show more » « Show less
|Loan Trade Closer, AVP-VP, Syndicated Finance||Mizuho Corporate Bank Ltd Commensurate with experience||New York City, NY||19 Jun 13|
AVP/VP will be responsible for processing and closing secondary loan transactions for Syndicated Finance. This...
|Branch Operations Support Analyst I - Columbus, Ohio||J.P.Morgan. Competitive||Columbus, OH||18 Jun 13|
See job description for details
|Inbound Sales Specialist (safe)||Wells Fargo $30,000-32,000 plus incentive||Sioux Falls, SD||18 Jun 13|
An Inbound Sales Specialist will engage every customer by phone with information and suggestions for new finan...
|Director - Banking & Mortgage Compliance Specialist||The Forum Group Base salary, bonus and excellent benefit...||Wilmington, DE||17 Jun 13|
Our client a rapidly expanding ultra high net worth wealth management firm is expanding their Compliance prese...
|Phone Banker 1||Wells Fargo 12.38-13.46 per hour plus quarterly paid...||Garden City, ID||14 Jun 13|
S to learn more about the Phone Banker position. We offer a competitive salary, set schedules and extensive tr...
|Underwriter/Credit Analyst||Michael Page International - US Competitive||New York City, NY||13 Jun 13|
Prominent community bank seeking underwriter/credit analyst to join their team.
|Personal Banker (safe) 1 - San Clemente, San Juan Capistrano, Laguna Niguel, Laguna Hills||Wells Fargo $35,000.00 / annual||Laguna Niguel, CA||10 Jun 13|
ACTION REQUIRED: To apply for this position, you must update your contact information (email and phone number)...
|Personal Banker (safe) 1 - Newport Beach, Costa Mesa, Corona Del Mar, Irvine||Wells Fargo 35000.00||Costa Mesa, CA||03 Jun 13|
Please Note: To apply for this position, you must update your contact information (email and phone number) and...
|Top Canadian Bank Seeks Director of International Retail Modelling||Selby Jennings Highly Competitive||Canada-ON-Toronto||19 Jun 13|
We are currently working with a top Canadian and globally renowned bank and they are seeking a Senior Level Di...