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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 41 jobs
Team Leader Commercial Banking (CASA and non-borrowing products) Monroe Consulting Group (Licence No. 11C5323) 5000-8000 Singapore 23 May 12

Due to their continuous growth, our client is seeking an experienced team manager to manage the team of relati...

Senior Relationship Managers Emerging Corporate (CASA + treasury and investments) Monroe Consulting Group (Licence No. 11C5323) Basic plus bonus Singapore 23 May 12

A leading foreign bank, with consistent growth track record in Singapore, is looking for experienced business...

Relationship Managers Onshore Priority - Foreign Banks Monroe Consulting Group (Licence No. 11C5323) $5000-8000 basic per month plus quarterl... Singapore 23 May 12

A leading foreign bank - widest and most sophisticated range of products to offer - manage the existing portfo...

Regional Head of Cash Operations The Royal Bank of Scotland PLC Competitive Singapore 23 May 12

RBS has a significant presence in all the main financial centres in the Asia Pacific region (Singapore, Hong K...

Senior Vice President, CB Operations, Technology & Operations DBS Bank - Singapore 23 May 12

The Technology and Operations team designs, develops and maintains computer application systems to support ban...

Private bankers covering Malaysia - Singapore based. Gibson Tullberg (Licence no. J236601Z) Attractive Singapore 23 May 12

Our Client is a reputable international bank with a growing private banking offering, now looking to strengthe...

Technical Lead, Online Banking systems ConnectedGroup Pte Ltd (Licence No. 09C4979) SGD 70-100K Singapore 22 May 12

We are currently looking for a Technical Lead - AVP Level for one of the banks in Singapore for their Online B...

Citigold Associate Citibank Competitive Singapore 22 May 12

CitiGold Associate must be able to communicate and present effective ideas, concepts, and explain products and...

Personal Banker Citibank Competitive Singapore 22 May 12

The Personal Banker will deepen banking relationships with existing Citibanking customers through providing ad...

Citigold Relationship Manager Citibank Competitive Singapore 22 May 12

The CitiGold Relationship Manager has access to the best training and proprietary sales tools to deliver Wealt...

VP, Compliance (Consumer & Wealth) Kerry Consulting Pte Ltd (Licence No. 03C4828) Attractive Remuneration Singapore 22 May 12

Reporting to the Singapore Head of Compliance, you will support the bank's consumer and wealth businesses

Citigold Private Client (CPC) Relationship Manager Citibank Competitive Singapore 22 May 12

The CPC Relationship Manager will serve customers through CitiGold Private Client, the pre-eminent provider of...

Technical Information Security Specialist Morgan McKinley NA Singapore 22 May 12

Our client, a top tier bank is seeking an application architect with a good understanding of Information Secur...

Marketing Director, Institutional and Commercial ANZ not disclosed Singapore 21 May 12

See job description below

Trade Execution Officer (Fixed Income & ELNs) ANZ not disclosed Singapore 21 May 12

See job description below

Business Development Manager, Affluent Banking Singapore ANZ not disclosed Singapore 21 May 12

See job description below

Business Support Manager, Investment & Insurance Products ANZ not disclosed Singapore 21 May 12

See job description below

Quantitative Market Research (AVP to VP level) Global Search Partners Attractive remuneration and benefits Singapore 21 May 12

Interesting opportunity to join a dynamic team!

Senior Customer Loyalty Manager Global Search Partners (License No. 07S4014) Attractive remuneration and benefits Singapore 21 May 12

Interesting senior customer loyalty manager opportunity!

Vice President, Sales & Distribution, Credit Cards CIMB BANK Competitive Singapore 21 May 12

Realise your full potential at CIMB Bank

Marketing Manager/ Assistant Manager, Credit Cards CIMB BANK Competitive renumeration Singapore 21 May 12

The incumbent will report to the Head of Marketing & Corporate Communications and will manage and implement co...

Senior Software Engineer - SAS Shell Infotech Pte Ltd (Licence No. 11C4878) negotiable Singapore 21 May 12

strong experience in SAS project implementation

Private Banking Vendor IT Product Manager Hays Finance Technology Singapore negotiable Singapore 19 May 12

An experience vendor Product Manager will be responsible for owning and driving the overall product roadmap, m...

Senior iOS Developer Hays Finance Technology Singapore Attractive Base + Variable Annual Bonus... Singapore 19 May 12

Join a European retail banking powerhouse, and take ownership of building wide-reaching iOS applications that ...

Vice President, Insurance Consultant HSBC (Singapore) Competitive Singapore 18 May 12

You will promote professional concept-based sales and services of High Net Worth product portfolio through Rel...

Business Analyts - 6 months contract Greythorn S$80000 - S$120000 per annum Singapore 18 May 12

The client is a leading European bank in Singapore and is looking at hiring a Technology Business Analyst due ...

PMP Certified Business Programme Manager Morgan McKinley S$90000 - S$140000 per annum + pro rated Singapore 18 May 12

6 Month Contract - PMP Certified Business Project/Programe Manager Required For a Multi-national Organisation....

Administrative Assistant ANZ not disclosed Singapore 17 May 12

See job description below

Head of Process Design, Retail Technology & Operations Kerry Consulting Pte Ltd (Licence No. 03C4828) salary & variable bonus Singapore 17 May 12

The Process Design Team primarily supports Retail Operations Centre by managing their operations enhancements ...

Senior Preferred Banking Relationship Manager Standard Chartered Bank NA Singapore 16 May 12

* Achieve new business and customer acquisition goals within the Mass Market segment and manage relationship i...

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