In this section, you'll find all of our retail banking jobs.
Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.
While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.
Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.
Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.
Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.
Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.
There are also many other careers in retail banking outside the more traditional jobs outlined above.
Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."
You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.
Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.
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| Senior Compliance Manager | Carr Lyons £70,000 - £80,000 base | UK-London | 19 May 13 |
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Carr Lyons is working with a global NBFI which is recruiting an experienced Regulations Compliance Manager for...
| Consultant / Strategy / Bank / Financial Services | Investigo Change Solutions £40000 - 90000 (depending on experience) | UK-London | 19 May 13 |
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Our blue chip FS client is seeking several Consultants / Strategy individuals to join their Internal Consulti...
| Business Manager | Hudson Banking Very competitive | UK-London | 19 May 13 |
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A leading bank is looking for an established business manager, with proven track record to help support senior...
| Head of Citizenship Consumer Affairs | Hays Specialist Recruitment GBP50000.00 - GBP55000.00 per annum | UK-London | 17 May 13 |
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Our client prestigious Retail Bank are on the search for an experienced Citizenship and Consumer Affairs manag...
| Process Re-Engineering Manager | Aston Carter Ltd 650p/day | UK-London | 17 May 13 |
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Process change, Six-Sigma, Retail Credit, Retail Banking, Credit Risk, IBM BPM Workflow, Business Design Autho...
| Interest Rates Sales Contract £500-£1000 per day – London | Westbourne Partners £500-£1000 per day | UK-London | 17 May 13 |
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My client is a European bank looking for someone with a strong Rates sales background. Candidates should be fa...
| Senior Manager Business Services Risk | Change International Excellent Benefits Package and Bonus | UK-Edinburgh | 17 May 13 |
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This firmly established banking firm is looking for a talented Senior Manager Business Services Risk to join t...
| IT Audit Manager | Black Swan Group GBP45000 - GBP60000 per annum + Excellen... | UK-London | 17 May 13 |
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A leading international bank is looking for IT auditors to join their growing team. The roles will sit at mana...
| Head of Infrastructure Technology and Operations - Tier 1 Investment Bank | Stonewood Partners competitive | UK-London | 17 May 13 |
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Our Tier 1 Investment Banking client are looking for a Operations focused Head of Infrastructure Technology, t...
| Associate / Advanced Associate Lawyers - Retail - Enforcement and Financial Crime | FSA Competitive | UK-London | 17 May 13 |
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With new powers and a fresh remit, the Financial Conduct Authority is helping to shape a changing financial se...
| Actuary Manager - London/Hong Kong | Real Staffing GBP50000 - GBP90000 per annum + excellen... | UK-London | 17 May 13 |
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Actuarial Manager to join the established and well-respected team. This team is an Insurance Technical special...
| Broker Support Associate - French & Portuguese Speaker (Graduate Entry Role) | Not Disclosed Starting Salary - 20k + quarterly discre... | UK-London | 17 May 13 |
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To provide comprehensive support to retail, institutional clients and business partners
| Head of UKRBB Treasury | BARCLAYS Competitive + excellent benefits | UK-London | 17 May 13 |
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Being Head of UKRBB Treasury at Barclays is a chance to help steer an iconic institution through an exciting s...
| Senior Analyst Programmer, Market Risk | Millar Associates To £100K + Pension + Bonus | UK-London | 16 May 13 |
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This fast growing commercial & retail bank seek a talented Risk Analyst Programmer to join their Market Risk t...
| Implementation Consultant - E2E Client On-Boarding | Alexander Ash Consulting up to 63000 basic salary | UK-London | 16 May 13 |
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***Implementation Consultant - 50% Client site - end to end client on-boarding - Commercial or TRansaction Ban...
| VP / Manager – Credit Risk Basel Modelling team | GW Risk £55 - £75,000 | UK-London | 16 May 13 |
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A leading UK bank is hiring for a Credit Risk Vice President / Credit Risk Manager to lead a high profile Base...
| Manager - Technology Risk - Financial Services | KPMG Competitive | UK-London | 16 May 13 |
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Manager - Technology Risk - Financial Services
| Assistant Manager - FS Technology Risk | KPMG Competitive | UK-London | 16 May 13 |
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Assistant Manager - FS Technology Risk
| BFS Consultant - Digital and Mobile Banking | Cognizant System Not Specified | UK-London | 16 May 13 |
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Competetive depending upon experience
| SENIOR INCIDENT MANAGER - CONTRACT | JCW Search £400-£500 p/d | UK-North West | 16 May 13 |
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On behalf of a banking client, JCW are engaged to find a Senior Incident Manager to maintain and develop frame...
| Senior Report Development Manager | The Co-operative c £55k | UK-North West | 16 May 13 |
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The compelling co-operative alternative within financial services, we share your passion for management inform...
| Credit Strategy Manager | JCW Search £45,000 - £65,000 | UK-London | 16 May 13 |
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An opportunity exists for an ambitious candidate to join a well-respected global banking organisation whereby ...
| PMO Manager – CONTRACT | JCW Search £500p/d - £600p/d | UK-North East | 16 May 13 |
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Our client, a large financial services organisation, is currently recruiting for a senior level PMO to join th...
| Incident Manager | Hamlyn Williams £400-500/day | UK-North West | 16 May 13 |
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Outstanding Contract Opportunity with a Commercial Bank for a Crisis Manager/Incident Manager
| New Accounts Assistant - Fluent Arabic Speaker | Not Disclosed Starting Salary - 20k + discretional qua... | UK-London | 15 May 13 |
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This position will provide comprehensive support to retail clients, help with market development and carry out...
| SOX Manager CONTRACT | JCW Search Flexible based on experience (£50,000 -... | UK-London | 15 May 13 |
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On behalf of a banking client JCW are engaged to find a SOX Manager to work on a 12 month contract. The succes...
| Retail Credit Risk Portfolio Analytics Manager | Hays Specialist Recruitment GBP45000.00 - GBP65000.00 per annum + be... | UK-London | 15 May 13 |
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High profile role within the retail risk analytics function of this universal banking organisation, leading a ...
| Service Manager, ITIL, Service Transition | The JM Group GBP40000 - GBP50000 per annum + Benefits... | UK-East Anglia | 15 May 13 |
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Service Manager, ITIL, Service Transition
| Senior Business Manager | Hamlyn Williams £80,000-£110,000 Basic + Bonus | UK-London | 15 May 13 |
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A Leading International Bank has created a New position to drive the Transaction Business Cards agenda and wor...
| Head of Risk Assurance | Global Jobs Network £90k - £100k plus car allowance and exce... | UK-Glasgow | 15 May 13 |
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Major Financial Services Business seeks a Head of Risk Assurance who will be accountable for developing, manag...