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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 75 jobs
Senior Compliance Manager Carr Lyons £70,000 - £80,000 base UK-London 19 May 13

Carr Lyons is working with a global NBFI which is recruiting an experienced Regulations Compliance Manager for...

Consultant / Strategy / Bank / Financial Services Investigo Change Solutions £40000 - 90000 (depending on experience) UK-London 19 May 13

Our blue chip FS client is seeking several Consultants / Strategy individuals to join their Internal Consulti...

Business Manager Hudson Banking Very competitive UK-London 19 May 13

A leading bank is looking for an established business manager, with proven track record to help support senior...

Head of Citizenship Consumer Affairs Hays Specialist Recruitment GBP50000.00 - GBP55000.00 per annum UK-London 17 May 13

Our client prestigious Retail Bank are on the search for an experienced Citizenship and Consumer Affairs manag...

Process Re-Engineering Manager Aston Carter Ltd 650p/day UK-London 17 May 13

Process change, Six-Sigma, Retail Credit, Retail Banking, Credit Risk, IBM BPM Workflow, Business Design Autho...

Interest Rates Sales Contract £500-£1000 per day – London Westbourne Partners £500-£1000 per day UK-London 17 May 13

My client is a European bank looking for someone with a strong Rates sales background. Candidates should be fa...

Senior Manager Business Services Risk Change International Excellent Benefits Package and Bonus UK-Edinburgh 17 May 13

This firmly established banking firm is looking for a talented Senior Manager Business Services Risk to join t...

IT Audit Manager Black Swan Group GBP45000 - GBP60000 per annum + Excellen... UK-London 17 May 13

A leading international bank is looking for IT auditors to join their growing team. The roles will sit at mana...

Head of Infrastructure Technology and Operations - Tier 1 Investment Bank Stonewood Partners competitive UK-London 17 May 13

Our Tier 1 Investment Banking client are looking for a Operations focused Head of Infrastructure Technology, t...

Associate / Advanced Associate Lawyers - Retail - Enforcement and Financial Crime FSA Competitive UK-London 17 May 13

With new powers and a fresh remit, the Financial Conduct Authority is helping to shape a changing financial se...

Actuary Manager - London/Hong Kong Real Staffing GBP50000 - GBP90000 per annum + excellen... UK-London 17 May 13

Actuarial Manager to join the established and well-respected team. This team is an Insurance Technical special...

Broker Support Associate - French & Portuguese Speaker (Graduate Entry Role) Not Disclosed Starting Salary - 20k + quarterly discre... UK-London 17 May 13

To provide comprehensive support to retail, institutional clients and business partners

Head of UKRBB Treasury BARCLAYS Competitive + excellent benefits UK-London 17 May 13

Being Head of UKRBB Treasury at Barclays is a chance to help steer an iconic institution through an exciting s...

Senior Analyst Programmer, Market Risk Millar Associates To £100K + Pension + Bonus UK-London 16 May 13

This fast growing commercial & retail bank seek a talented Risk Analyst Programmer to join their Market Risk t...

Implementation Consultant - E2E Client On-Boarding Alexander Ash Consulting up to 63000 basic salary UK-London 16 May 13

***Implementation Consultant - 50% Client site - end to end client on-boarding - Commercial or TRansaction Ban...

VP / Manager – Credit Risk Basel Modelling team GW Risk £55 - £75,000 UK-London 16 May 13

A leading UK bank is hiring for a Credit Risk Vice President / Credit Risk Manager to lead a high profile Base...

Manager - Technology Risk - Financial Services KPMG Competitive UK-London 16 May 13

Manager - Technology Risk - Financial Services

Assistant Manager - FS Technology Risk KPMG Competitive UK-London 16 May 13

Assistant Manager - FS Technology Risk

BFS Consultant - Digital and Mobile Banking Cognizant System Not Specified UK-London 16 May 13

Competetive depending upon experience

SENIOR INCIDENT MANAGER - CONTRACT JCW Search £400-£500 p/d UK-North West 16 May 13

On behalf of a banking client, JCW are engaged to find a Senior Incident Manager to maintain and develop frame...

Senior Report Development Manager The Co-operative c £55k UK-North West 16 May 13

The compelling co-operative alternative within financial services, we share your passion for management inform...

Credit Strategy Manager JCW Search £45,000 - £65,000 UK-London 16 May 13

An opportunity exists for an ambitious candidate to join a well-respected global banking organisation whereby ...

PMO Manager – CONTRACT JCW Search £500p/d - £600p/d UK-North East 16 May 13

Our client, a large financial services organisation, is currently recruiting for a senior level PMO to join th...

Incident Manager Hamlyn Williams £400-500/day UK-North West 16 May 13

Outstanding Contract Opportunity with a Commercial Bank for a Crisis Manager/Incident Manager

New Accounts Assistant - Fluent Arabic Speaker Not Disclosed Starting Salary - 20k + discretional qua... UK-London 15 May 13

This position will provide comprehensive support to retail clients, help with market development and carry out...

SOX Manager CONTRACT JCW Search Flexible based on experience (£50,000 -... UK-London 15 May 13

On behalf of a banking client JCW are engaged to find a SOX Manager to work on a 12 month contract. The succes...

Retail Credit Risk Portfolio Analytics Manager Hays Specialist Recruitment GBP45000.00 - GBP65000.00 per annum + be... UK-London 15 May 13

High profile role within the retail risk analytics function of this universal banking organisation, leading a ...

Service Manager, ITIL, Service Transition The JM Group GBP40000 - GBP50000 per annum + Benefits... UK-East Anglia 15 May 13

Service Manager, ITIL, Service Transition

Senior Business Manager Hamlyn Williams £80,000-£110,000 Basic + Bonus UK-London 15 May 13

A Leading International Bank has created a New position to drive the Transaction Business Cards agenda and wor...

Head of Risk Assurance Global Jobs Network £90k - £100k plus car allowance and exce... UK-Glasgow 15 May 13

Major Financial Services Business seeks a Head of Risk Assurance who will be accountable for developing, manag...

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