eFinancialCareers

• Location

  New York, NY, 10016

• Compensation

  Top Tier Base + Bonus

• Position Type

  Employee

• Employment type

  Full time

• Updated

  03 Jul 2008

• eFC Ref no

  408147

The market data group at one of the world's largest financial exchanges is looking for a technical account manager to work directly with their clients -- who include hedge funds, investment banks, and other asset managers.

Ideal for someone with great Windows support skills, excellent communications skills, and a desire to work with the leading market data provider growing at over 20% per quarter.

This hands-on position involves supporting over 100 customers who use the company's cutting-edge credit derivatives data, risk, and trading software. This involves both directly working with clients to solve tough technical problems and creatively leading a support team to address larger issues. In addition, this position offers a great opportunity to work with the sales and implementation groups to refine and enhance the company's products. It's an ideal position for a sharp, hyper-organized Windows expert with great communications skills and a desire to learn more about financial markets in general and fixed income/credit in particular.

Required:

• Windows Server 2000 and 2003.
• Windows XP.

Desired:

• SQL Server 2000 and 2005.
• MS Office 2003/2000, with a focus on Outlook and Excel (addins and macros).
• Experience with VPN, WebEx, Citrix, Remote Desktop, etc.
• Helpdesk Call Logging System.
• Experience with Reuters, Bloomberg, and other market data providers.
• Some work with SalesForce CRM System.
• Microsoft Exchange Server.
• Lotus Domino Server/Lotus Notes Client.
• TCP/IP Networking, including port usage, command-line utilities, etc.
• Knowledge of or experience with fixed income/credit derivatives.

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