Associate, Onboarding and Application Support, BOAT

  • Company

    Markit Group
  • Location

    UK-London
  • Compensation

    Competitive
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    18 Nov 2009
  • eFC Ref no

    577965
A unique and exciting opportunity for an ambitious Associate to join the largest European OTC cash equity trade reporting venue.

Company overview

Markit was founded in 2001 as the first independent source of credit derivative pricing and has recently been announced as the fastest growing private company in the UK. Today, our data, valuations and trade processing services are regarded as the market standard in the global financial markets, helping our clients to reduce risk, improve operational efficiency and meet regulatory requirements.

With over 1,300 institutions using our independent services as clients - including investment banks, hedge funds, asset managers, central banks, regulators, rating agencies and insurance companies - we provide round-the-clock support from our offices in London, New York, Chicago, Dallas, Toronto, Amsterdam, Brussels, Frankfurt, Luxembourg, Tokyo, Singapore and Sydney.

Department overview
 
Markit BOAT is a MiFID-compliant trade reporting platform which enables investment firms to meet their pre-trade quoting and post-trade reporting obligations for all European OTC equity trades. The platform collects, collates, validates and stores OTC trade data and publishes it to the market in real-time. Over 30 leading investment firms use Markit BOAT to meet their OTC equity MiFID reporting obligations. Markit BOAT captures and publishes over 70% of the daily volume of OTC trades in the EEA, delivering unrivalled and validated transparency to this previously obscure market.

Markit BOAT uses proven exchange software developed by our technology partner, Cinnober. Their platform, TRADExpress, is a scalable, high performance, low latency platform for transaction processing.

The Markit BOAT team manages and administers this platform for all of the client firms, plan, determines its future direction and identifies ways to improve the service and the data quality of the platform.

Position summary
 
A unique and exciting opportunity for an ambitious Associate to join the largest European OTC cash equity trade reporting venue. The successful candidate will join an already established fast paced team supporting the real-time OTC cash equity trade reporting platform acting as the primary technology lead for our external technology provider, investment firms and market data vendors. This position includes responsibilities for new client on-boarding, connectivity and functionality support issues across the production and test environments and developing trade data analytical reports.

Duties & accountabilities

Day to day customer technical support, including early morning cover during start of trading day.

Ownership of all customer technical queries, including customer on-boarding, connectivity and trade reporting system functionality.

Responsibility for the system Business Continuity Plan.

Cash equity trade data support and real-time trade data surveillance.

Full ownership and responsibility for maintenance of static data integrity.

Day to day management of on-site technology vendor, including escalation and monitoring of level 2 and 3 issues.

Using the CRM system to maintain a record of customer communications.

Developing MIS reports to query trade data for external customers by using SQL.
Business competencies
 
Education and experience

Strong academic background.

Experience in application support of trading or order management systems, ideally in an investment firm or trading venue.

Experience in establishing and maintaining successful customer relationships.

Commercial awareness

Commercial awareness of financial markets and current trends

Ideally, experience of cash equity trading, trade processing, trade settlement and trade reporting

Management requirements

No direct people management experience required.

Personal competencies

Personal impact
 
The candidate will be expected to be able quickly to understand the entire end-to-end technology solution for BOAT.

Be detail-oriented, thorough, and be able use initiative to solve problems.

Communication


Strong written and verbal communication skills.

Ability to communicate clearly across all levels.

Teamwork
 
Team player and willing to progress in a rapidly growing/changing environment.

Able to adjust to shifting priorities.

Able to work independently with minimal supervision.

Due to the high volume of applications we receive for each of our roles we are unable to respond on an individual basis. If you have not received a response within 2 weeks of having submitted your details, it is likely that your application has not been successful on this occasion.

Please state in your covering letter that you are eligible to work in the location that we are seeking to make this appointment. We are committed to being an equal opportunity employer.

We kindly and respectfully request agencies not to submit applications.

  • Contact:

    Carly Hodgkiss

  • Company:

    Markit Group

  • Website:

    www.markit.com

  • Note: Please quote eFC Ref: 577965 when applying for this job.

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