Implementation Manager, AVP - Client Service & Delivery

  • Company

    JPMorgan Chase
  • Location

    Singapore
  • Compensation

    not disclosed
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    20 Nov 2009
  • eFC Ref no

    583252
See job description below
The Implementation team is responsible for the end to end client onboarding process once the mandate has been received. The team will aim to provide a seamless experience by having ownership for the overall project which including, but not limited to, scoping, documentation, setups, testing and post-implementation activities.

Responsible for the management of new and incremental business for Local, Regional and Global cash management implementations. Ensure overall success of projects through the close co-ordination of the supporting deal team(s) and build/maintain close working relationships with business partners in Sales, Product, Operations, Technology and Client Service.

Significant client interaction required and close partnership with internal business partners is critical to success. Provide a consultative level of support to clients through the project life cycle and partner closely to ensure the successful delivery and execution of their requirements.

This role partners with Sales and Product for client solutioning and project scoping from implementation project management perspective. The role also designs and implements customer solutions, assesses deal impact and delivery against the RFP contracts and agreements. Must work independently, navigating JPMC and the client organization.

Provides support on internal Local, Regional and Global process improvement initiatives and re-engineering opportunities or play a role of product SME in the team.

Skills

  • University degree

  • Certifications a plus (Certified Treasury Professional, Project Management Institute)

  • 5 - 10 years of working experience in banking/cash management

  • Direct operation / client service experience in banking industry

  • Cash management and treasury services experience/knowledge preferred

  • Proven project management experience

  • Detail oriented and methodical

  • Time management and organizational skills

  • Strong teamwork and partnership

  • Strong and effective communication (verbal and written) and presentation skills

  • Demonstrable self-motivation, initiation and strong customer focus

  • Ability to work independently

  • Experience in Microsoft project, Excel, Power Point, and Visio etc
  • Company:

    JPMorgan Chase

  • Recruiter Ref:

    090036605

  • Note: Please quote eFC Ref: 583252 when applying for this job.

  • 4000000000570558
col3
Col4
Col5
Col6
bottom

Site Information

eFinancialCareers is a Dice Holdings, Inc. company. Dice Holdings, Inc. is a publicly traded company listed on the New York Stock Exchange (Ticker: DHX)