Head of Client Onboarding

  • Company

    Macquarie
  • Location

    UK-London
  • Compensation

    Information not provided
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    21 Nov 2009
  • eFC Ref no

    583595
This is a new role giving you the opportunity to work closely with key stake holders across our businesses to standardise the onboarding process

As a result of significant business growth in the region, we are establishing a centralised client on-boarding function. This function will initially operate within the RMG Compliance team and may transfer to another group once established. This is a new role giving you the opportunity to work closely with key stake holders across our businesses to standardise the onboarding process resulting in an improved client experience, enhanced regulatory control and operational efficiencies.

Responsibilities;

  • Assist it the restructuring of a centralised Client on-boarding process with the view to aligning the process globally
  • Manage the KYC team with accountability for the delivery of Client on-boarding process for all business units
  • Ensure all clients are onboarded to UK AML requirements
  • Provide guidance and assistance to UK/EMEA business areas on client Onboarding , AML & KYC issues
  • In conjunction with RMGC provide guidance and advice on material reputational issues including due diligence findings, bribery & corruption, sanctions & PEPs
  • Project management when required, including the implementation of a remediation programme for all EMEA clients

Experience required;

  • Strong knowledge of client on-boarding/account opening process, including regulatory requirements, gained within a financial institution
  • Detailed knowledge of the FSA Regulatory framework and rules, including understanding of AML including customer KYC documentation, customer identification &verification, risk assessment, and due diligence, as well as sanction programmes (e.g EU & OFAC)
  • Strong leadership experience
  • Proven project management experience - ability to clearly define business requirements, process flows and resources required to successfully re-engineer on-boarding process
  • Able to interact, influence and build relationships with all levels of staff, including senior management in both the business and support groups
  • Ability to grasp complex issues, strong analytical skills
  • Ability to work to deadlines whilst maintaining a high degree of accuracy and quality
  • Flexibility to handle on-going change in business
  • Keen attention to detail as well as an ability to view the bigger picture
  • Sound written and verbal communication skills to liaise with stakeholders across the Group
  • Strong commitment to continuous improvement
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