Senior Relationship Manager - Corporate Banking

  • Company

    RP International - Banking and Financial Services
  • Location

    Qatar-Doha
  • Compensation

    Excellent Tax Free Package, Bonus and Benefits
  • Position Type

    Permanent
  • Employment type

    Full time
  • Updated

    29 Oct 2009
  • eFC Ref no

    585049
The incumbent will be responsible for proactively managing the Bank’s relationship with Large Corporate customers, which represent the most sensitive, complex and strategically important and profitable customers of the Bank and are the Bank’s primary financial driver.

Essential Duties & Responsibilities by Dimensions:

A.Shareholder & Financial:

-Proactively assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Large Corporates function

-Proactively support the Head of Large Corporates in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement of the Large Corporates function and monitoring their achievements.

-Proactively support in meeting target budgets for new large corporate client relationships comprising assets and liability product sales and profits for the Large Corporates function, in accordance with overall corporate budget and strategy.

B.Customer (Internal & External):

-Coordinate and liaise activities with Corporate Banking, International, regional and international branches, representative offices, affiliates, Foreign Institutions, Treasury, Legal, Retail, Ansbacher and Head Office support functions to provide support and cross selling opportunities intra Group divisions, departments, units and functions.

-Maintain a focal ‘one point of contact’ to Large Corporate clients and ensure superior customer service and a customer friendly approach to meeting their needs and resolving their queries.Maintain and deepen relationships with the existing large corporate customers as well as building new relationships.

-Build and maintain strong and effective relationships with all other related functions / units to achieve Group’s goals / objectives.

-Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required.

C.Internal (Processes, Products, Regulatory):

-Maintain and conduct activities in compliance with policies and procedures, regulations and prevailing best practices.

-Manage assigned Large Corporates credit clients on overall basis to ensure targets are met, corrective measures where necessary are implemented on timely basis and to systematically evaluate the quality and performance of the same.

-Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.

-Perform sales activity in accordance with Head of Large Corporates directives and timely update the database of client contacts.

-Systematically visit client premises, conduct meetings and prepare and deliver presentations, as apropriate.

-Identify and timely report on all negative events and early signals of potentially problematic accounts / relationships that are managed by the Large Corporate function.

-Perform cross selling activities in coordination with other Corporate Banking functions / departments, Corporate Banking, International, regional and international branches, representative offices, affiliates, Foreign Institutions, Treasury, Legal, Retail, Ansbacher and Head Office support functions, in order to enhance overall relationship with the large corporate customer base.

-Supervise the roll-out of conventional corporate banking products targeted at Large Corporates’ customers.

-Develop and maintain professional relationships with key personnel of existing and potential large corporates customers to provide a broader range of communication, service consistency and response to clients needs.

-Submit periodic Management Information / Business Information reports to the Head of Large Corporates and to other executive management of the Group to appraise them about the Large Corporate function’s performance and their assigned portfolio of customers.

D.Learning & Knowledge:

-Possess good knowledge of the corporate banking business, its products and related risks together with a good knowledge of Large Corporates customer’s business and needs.

-Identify areas for professional development of self and other staff.

E.Other:

-Ensure high standards of confidentiality and ethics to safeguard commercially sensitive information.

Education/Experience Requirements:

-University graduate with at least 5 years relevant experience in the banking industry, preferably with local / Gulf and preferably international banking experience.

-Well-informed of the market competitive structure, industry practices and any regulations for the corporate banking client segment.

Required Special Skills:

-Excellent oral and written communication skills (including report writing) in English and Arabic (preferred).

-Excellent people relationship skills and awareness of risk management concept and practices.

-Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products.

-Personal integrity, self-motivation and self-management.

-Outstanding problem solving and decision making skills.

-Strong planning, organizing and analytical ability.

-Outstanding customer service orientation.

-Strong performance orientation

-Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.

Operating Environment/ Location:

-The referenced position will be based in Qatar and will involve liaison with all the banks regional offices

Framework and Boundaries:

-Group’s overall strategic plan.

-Budgetary targets.

-Applicable policies and procedures.

-Relevant regulatory pronouncements of the applicable local and international regulators and related best practices.

-Delegated authorities, as per the delegation of authority structure.

Communications and Working Relationships:

-Liaise with the other banking divisions/ departments on customer service, e-banking channels and other support issues.

-Liaise with all Group operations, divisions and Head Office support functions, as appropriate.

  • Contact:

    Giles Button

  • Company:

    RP International - Banking and Financial Services

  • Email:

    cvgbn@rpint.com

  • Recruiter Ref:

    GB/CORP

  • Note: Please quote eFC Ref: 585049 when applying for this job.

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