Responsibilities:
• Monitor and support clients’ order flows, investigate and troubleshoot issues, and escalate when necessary
• Major problem / outage management and escalation
• Consultative approach to trading infrastructure, FIX specifications and Network order routing
• Stay abreast of changes and trends of SPS business, systems and competitors
• Liaise with the Business and the Development Team with regard to priorities and progress of various tasks and projects
• Manage the testing phases with the client with regard to FIX Connectivity, Systems Setup and Firewall Setup
• If necessary, step up to manage the SPS IT Services team
• If necessary, project-manage the implementation of new systems or system upgrades within the region
• Hours coverage: 7am – 6pm (daily hours to be agreed with Manager)
Requirements (Essential):
• Graduate Degree, IT degree or relevant qualification, technical background is preferred
• Minimum 3 years experience of working within investment banking or related environment (e.g. Buy Side or Vendor)
• Knowledge of FIX Protocol Message standards with extensive experience of network infrastructure
• Knowledge of equities from an exchange and capital markets perspective, Asia market knowledge is preferred
• Ability to act quickly and precisely in fast-moving and time sensitive trading environment
• Ability to think logically and calmly under emergency and stressful situation (e.g. during outages)
• Ability to multitask and effectively service clients in a time critical and fast paced trading environment
• Must be client service oriented and exhibit high level of professionalism in team oriented environment
• Ability to understand and thrive in both in technology and business environment
• Strong written and oral communication skills in English. Bilingual (English & Japanese) is preferred
Requirements (Desirable):
• Knowledge of high speed DMA business in Asian markets/currencies is highly desirable
• Knowledge of algorithmic trading is preferred
• Knowledge of futures & options DMA business is preferred
• Fluency in other Asian languages is advantageous
• Familiar/confident with trading environments/systems/situations
• Team player that is able to work with people across different departments, countries and regions
• Ability to step up to manage a support team, while driving team members to best performance
Requirements (Technical):
• Shell scripting & Perl scripting are essential
• Experience in SQL statement for various databases is essential
• Working experience in Unix (Solaris) and Linux environment is essential
• Java programming experience is an advantage
T2 Tokyo
880825-BL
Note: Please quote eFC Ref: 585454 when applying for this job.